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How We Rate Online Casinos

Reviewed by Brian Ngure
Checked by Azeez Raifu
Created Nov 29, 2024
Updated Dec 19, 2024
Azeez Raifu
Azeez Raifu Content Marketer

“Our team stands for your safety, well-being and joy while gambling. Here's what we pay attention to the most while reviewing casinos for you.”

Here at Indicers, we believe that every player deserves a safe, fair, and fun online casino experience. That’s why we use a detailed, in-depth analysis and the expertise of our team to provide fair casino feedback. We prioritize responsible gambling and focus on sites that promote safe gaming. Our specialists check every casino in several aspects and make sure that it meets strict standards. Read on to learn all the ins and outs of how we rate the casinos and why you can trust our reviews.

Why Can Users Trust Indicers?

Our team consists of passionate experts with years of experience in online gambling. We know what to look for in a top-rated casino and the red flags to avoid. Every detail is carefully checked, and only trustworthy casinos make it to our list. We also keep a close eye on casinos to update our reviews regularly. This means you’ll always get the latest bonuses and the most up-to-date information.

Review Key Points and Criteria

When we review an online casino, we study all the things that affect a player’s experience. Here are the main points we focus on.

Security and Licensing 

Player safety is our top priority. We check if a casino has valid licenses from trusted authorities like the UKGC, KGC, Curacao, MGA, and many others. We also look for the seals of 3rd party auditors. Those confirm the casino’s fair gaming and chances of winning. Plus, SSL encryption is a must to protect users’ data. 

Customer Support

A positive user experience depends on reliable customer support. The best-case scenario is that you have no issues. However, if you need help, you should be able to get a fast and clear response in a convenient way. Prominent casinos provide 24/7 help via live chat, email, and phone. Multiple languages and extra means of contact are pluses as well.

Deposits and Withdrawals

Casino banking should be simple, convenient, and secure. Both, the number of available payment methods, and the speed of transactions are important. The wide choice should include credit and debit cards, e-wallets, crypto, bank transfers, and vouchers. We also examine the payment fees and any hidden charges.

Bonuses and Promotions

Bonuses can make or break a casino experience. We check out welcome bonuses, free spins, and cashback offers. We also analyze the bonus terms, such as wagering requirements and withdrawal limits. Clear and fair T&Cs let players withdraw their winnings without any problems. 

VIP Rewards & Loyalty Programs

Loyalty and VIP programs reward players for regular activity at a casino. We check if these programs are available and what perks they offer. A well-crafted loyalty program has different levels with clear benefits. We also look at whether the casino explains how to move up through the levels.

Game Variety and Fairness

A top casino offers a wide range of games. We look for popular providers, a mix of slots, table games, and live dealer options, and the opportunity to play demo versions. Fairness is also key, so we check RTP (Return to Player) rates and test the games to be sure that the outcomes are random.

Casino Design

The design of a casino site impacts how easy and enjoyable it is to use. We take into account navigation, page loading times, and how the layout works on desktop and mobile devices. A user-friendly style makes gaming more fun.

Mobile Compatibility

Some players prefer to download casino apps to their devices. We test this ourselves to know that the software is simple to install, safe to use, and provides the same high-quality experience as a PC. The best casinos also have fully responsive mobile websites.

How We Blacklist Casinos

Not all casinos meet our standards. If we find a casino with serious issues, we blacklist it to protect players. Here are the most common reasons.

Lack of Site Security

Casinos without proper or invalid licenses fail to protect users. We cannot guarantee that your personal and financial data stays safe, so we don’t recommend such sites.

Randomness of Games

Games must be fair, random, and original. If we detect rigged or fake games, the casino is flagged as unreliable right away.

Slow Processing and Paying Out of Winnings

Timely payouts are at the core of any reliable casino. Sites that often delay payments or don’t pay players at all are blacklisted.

Unresponsive or Poor Customer Service

If a casino doesn’t offer proper help and ignores player issues, it doesn’t meet our criteria. Besides, there should be at least several ways of contact.

Difficulties Claiming and Receiving Bonuses

Confusing or unfair bonus terms are a reason to be worried. We won’t recommend a casino that makes it hard for players to claim bonuses or withdraw funds.

FAQs

  • How to detect a non-trustworthy online casino?

    Look for valid licenses, SSL protocols, and fair terms. Poor reviews, unclear bonus rules, or slow payouts are vivid signs to try other options. Check out our reviews to learn all the details before you start playing.

  • We regularly observe casinos and update our reviews to add the latest changes. Plus, you can count on exclusive deals.

  • We focus on security, customer service, payment methods, bonuses, and games. You’ll learn all the vital features and get the links to official apps.

  • Scroll to the bottom of the casino’s homepage to find licensing details. Verify the license number on the official regulator’s website.